Credit card payments
We do not store credit card details. We use the PayPal Pro Hosted solution from PayPal to process credit cards securely. This service is provided by PayPal.
What information do we collect?
We ask for your name and email address for newsletter sign ups. For competitions and prize draws we ask for your name, telephone number, home address, email address and age. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.
What will the data be used for?
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Naturebytes. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:
- All email messages and email newsletters will contain information on how you can unsubscribe; or
- Send an email to firstname.lastname@example.org
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.
What information do we share with others?
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Naturebytes.
One of the purposes for which we may disclose your address and zip code details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Our website uses 3 cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site. [The cookies we use are analytical and shopping cart based. They allow us to recognise and count the iteams in your cart when on our website and the number of visitors to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.] Read more about the individual cookies we use and how to recognise them by clicking here.
Links to third party sites